These Terms and Conditions govern the use of Companion services and all contracts concluded between Daolanto UG (haftungsbeschraenkt) and users.
If specific service agreements exist, those individual agreements prevail over these Terms where legally permitted.
Companion is a digital guide platform that enables creation, management, translation, and publication of digital visitor content, including optional AI-supported features.
We provide the service within reasonable technical and operational limits. Temporary restrictions may occur due to maintenance, security measures, or force majeure.
Users must provide accurate and up-to-date information during registration and keep credentials confidential.
Users are responsible for activities performed via their account unless they are not at fault.
Users must comply with applicable law and third-party rights when using the service.
Users retain ownership of uploaded content. To provide the service, users grant us a non-exclusive, territorially unrestricted, and contract-duration-limited right to host, process, cache, display, and technically reproduce content as required for service operation.
Users warrant that they hold all necessary rights and consents for uploaded content and indemnify us against third-party claims arising from unlawful content or unlawful use, unless the user is not responsible.
Certain features may use AI-supported processing (for example recognition, translation, or semantic matching). Results can be probabilistic and may contain inaccuracies.
Users remain responsible for verifying factual correctness, legal compliance, and suitability of AI-assisted outputs before publication or commercial use.
If paid plans are booked, applicable prices, billing intervals, and payment terms shown at checkout or in the individual offer apply.
In case of payment default, we may apply statutory default rights, including temporary suspension after prior notice where legally permissible.
Contracts run for the agreed term and may be terminated according to the selected plan and statutory provisions.
We may suspend access temporarily where necessary to protect system security, comply with legal obligations, or prevent substantial misuse.
Statutory rights for defects remain unaffected. For consumer contracts involving digital products, mandatory rules under German law, including sections 327 et seq. BGB, apply.
Where legally required, we provide updates necessary to maintain contractual conformity of digital services.
We are liable without limitation for intent, gross negligence, injury to life, body, or health, and where liability is mandatory under product liability law.
For slightly negligent breach of essential contractual obligations, liability is limited to foreseeable, contract-typical damage. Liability for slightly negligent breach of non-essential obligations is excluded to the extent permitted by law.
Information on processing of personal data is provided in our Privacy Policy. The Privacy Policy is not part of the performance obligations but provides mandatory transparency information under applicable data protection law.
We may update these Terms for valid reasons, including legal, technical, security, or product-related changes.
If changes materially affect contractual balance, users will be informed in advance. Where required by law, we will request explicit consent.
The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
If the user is a merchant, legal entity under public law, or special fund under public law, exclusive place of jurisdiction is our registered office, unless mandatory law provides otherwise.